On September 15th at 7:00pm for 15 minutes, 1010data will perform maintenance that requires system downtime. During this period, the system will be unavailable intermittently – users will be unable to log in and scheduled report runs will be delayed.
May 20, 2022
1010data Maintenance – September 15 at 7:00pm
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May 19, 2022
Test V18 Announcement
On May 19th 2022, Version 18 of the Insights Platform was released, with with a faster experience, easier SQL table management, and user interface updates. Learn more with Version 18 Release Notes
- Try it now: Version 18 Login
- Note your applications may not work in Version 18 until they are adapted for the new version. If you encounter issues, please return to your current version by clicking Session > Log Out, then log in as you usually do.
- We are eager for your feedback on the Insights Platform. Please Contact Support to share your thoughts about the new version.
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Now Available: Insights Platform Version 18
On April 19th 2022, Version 18 of the Insights Platform was released, with with a faster experience, easier SQL table management, and user interface updates. Learn more with Version 18 Release Notes
– Note your applications may not work in Version 18 until they are adapted for the new version. If you encounter issues, please return to your current version by clicking Session > Log Out, then log in as you usually do.
– We are eager for your feedback on the Insights Platform. Please Contact Support to share your thoughts about the new version.
– Note your applications may not work in Version 18 until they are adapted for the new version. If you encounter issues, please return to your current version by clicking Session > Log Out, then log in as you usually do.
– We are eager for your feedback on the Insights Platform. Please Contact Support to share your thoughts about the new version.
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Contacting Customer Support
To contact our support team, please create a ticket using any of these methods:
1. (Preferred) From the Launcher, select Support > Contact Customer Support
2. (Preferred) From the Insights Platform, select Help > Support > Contact Customer Support
3. Send an Email to support@1010data.com
* When sending an email, please specify either “Family Dollar” or “Dollar Tree” in the subject so that your ticket is routed to the appropriate support team
Please note that the priority of your ticket will be aligned to our internal technical standards. Our team will always endeavor to respond to tickets as quickly as possible, regardless of priority.
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May 12, 2022
V18 – Upgrade
£ currency formatting and UK time zone scheduling are now available in the 1010data platform.
£ Currency
- In Trillion Row Spreadsheet (TRS) format computed column currency using £
- Create a computed column in TRS during query creation
- Toggle on “More Options”
- In the “Display Format” dropdown, select £ formatting
- Add or remove decimal places using the “Decimal Places” dropdown
UK Time Zone
- London time zone scheduling in Scheduler
- Open Scheduler (Admin > Scheduler)
- Select an Existing Scheduled Job or create a new one
- In the right-hand pane, select the “clock” icon at top right
- In the “Timezone” dropdown, zones are arranged by country, alphabetically
- Scroll to United Kingdom and select appropriate time zone city (such as “London”)
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May 1, 2022
*NEW* Excel Session Import
To use the new Excel Session Import, please navigate to the Rite Aid folder and choose Excel Session Login at the bottom of the list (see below).
This will open up a new tab and you can click “Copy Session for Excel” just like before.
Please choose Cancel when you get a pop-up prompt asking you to Leave Site.
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