1010DATA Announcements

November 1, 2023

Dollar Tree Training

Filed under: Uncategorized — Tags: , — Kate Flynn @ 12:28 pm

May 19, 2022

Contacting Customer Support

Filed under: Uncategorized — Tags: , , — Brigitte Cornwell @ 10:55 am

To contact our support team, please create a ticket using any of these methods:

1. (Preferred) From the Launcher, select Support > Contact Customer Support

2. (Preferred) From the Insights Platform, select Help > Support > Contact Customer Support

3. Send an Email to support@1010data.com
* When sending an email, please specify either “Family Dollar” or “Dollar Tree” in the subject so that your ticket is routed to the appropriate support team

Please note that the priority of your ticket will be aligned to our internal technical standards. Our team will always endeavor to respond to tickets as quickly as possible, regardless of priority.

March 18, 2022

Affinity By Basket Maintenance Alert

Filed under: Uncategorized — Tags: — Brigitte Cornwell @ 2:28 pm

Maintenance is in progress on the Affinity by Basket report to more accurately reflect basket metrics.   An update will be provided once this is complete.

February 25, 2022

New and Updated Reports!

Filed under: Uncategorized — Tags: — John Augusterfer @ 11:35 am

The Quick Facts Scorecard has new metrics available to view! The QFS can be launched from the Sales folder within the Report Launcher.

A new report has been added to Category Management. The Basket Combination Report is now available for additional basket insights!

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